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Returns
Security
Privacy Policy
Legal Notices and Disclaimers
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All merchandise is carefully packed in triple-wrap tubes/boxes and shipped via a certified parcel carrier. Barewalls Interactive Art fully guarantees that your order will arrive in mint condition.
If you receive an item that has been damaged during shipping or if we have made an error, do not return it. Please notify us immediately and we will arrange for a pick-up. If you have a chance to refuse delivery of an item you would like to return, you are encouraged to do so, but please notify us of the refusal.
If you are unsatisfied with your order for any reason, please contact us immediately. You may return items for a refund or store credit within 30 days of receiving any merchandise.
We cannot accept the following returns:
Any order returned more than 30 days after it was received
Any damaged or otherwise non-resalable print
Please notify us of all returns before proceeding—we cannot accept responsibility for unsolicited returns. Once you have notified us, please repackage the item in the original shipping container (or equivalent) and be sure to include your order number.
We recommend that you use Barewalls Interactive Art's customized USPS return service found within our on-line tracking area. If you prefer, you may also send your return back via an insured carrier of your choice, to the following address:
Barewalls Interactive Art Returns Department
6 Trautman Industrial Drive
Sainte Genevieve MO
63670 USA
If you are not satisfied with your Barewalls Interactive Art purchase, we are happy to work with you to make the returns process as smooth as possible. We abide by the following refund policy:
Barewalls Interactive Art will refund you in the same form of payment originally used to purchase the item per the conditions listed below
We give a full refund for any order that arrives damaged or in error
Full refunds for any unopened CD-ROM returns
We offer refunds for any print/poster returns
Store credit only for any custom serviced items, including: canvas transfers, mounted prints, tapestries, framed and preframed items
Store credit only for any order paid for with gift certificates, e-gifts, Artbucks® or prior store credit
Please note:
Shipping charges are not refundable
Return postage is the responsibility of the customer
Refunds and credits are not applicable to damaged returns
Coupon/promotional discounts used will be deducted from the refund/credit
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We guarantee that all our transactions, your credit card numbers and other personal information, is 100% secure when you make a purchase at Barewalls Interactive Art. All our information, including customer information, is protected by firewalls and other means.
Barewalls Interactive Art uses 128-bit Secure Sockets Layer (SSL) encryption software — the industry's safest technology—to protect all your personal information. SSL secures transactions from third parties by encrypting your name, address and credit card number and other information so that nobody can read it as it travels over the Internet.
Please Note: you must use an SSL-enabled browser to make a secure connection; a secure connection is indicated by a glowing, closed-lock icon at the bottom left of your Netscape or Internet Explorer window.
No problem. Although we assure you that your information is completely safe, you can call in your credit card or mail us a check by simply checking the appropriate box on the third page of our shopping cart.
Fill out the rest of the information we require for the order online, then contact us with your credit card information by telephone or fax. A member of our customer service team will manually process your Barewalls Interactive Art order — our business hours are 9am to 5pm EST.
Please note: if you choose this means of payment, we will process your order only when you contact us with your credit card information — we will not contact you to obtain it.
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Our privacy policy lets our customers and visitors know what information we gather and what we do with it. This policy is subject to change.
We only gather information that visitors to Barewalls Interactive Art are willing to give. Some of it is required to fulfill orders (like names, shipping addresses, and phone numbers) or to maintain accounts (such as customer accounts and affiliate accounts) and we ask for some information so that we can provide better service (contact information like email addresses and phone numbers, for example).
We keep all the email we receive and send so that we can find all the information we need about particular order histories.
We send email to customers only if it concerns a specific order or question, or if the customer has opted to receive promotional emails.
Barewalls Interactive Art maintains a strict privacy protocol for all customer information. Occasionally, we email our customers to let them know about new products, services, offers, promotions, and anything else we think might be of interest (unless you don't want us to, in which case just let us know and we won't).
We do not share our customers' personal information with anyone.
We collect all kinds of statistics about visits to our site — where the visitors came from, what they did and viewed during their visit, what kinds of computers and browsers they use, and where they went when they left. However, we do not (and cannot) collect any personally identifying information (names, email addresses and such) this way.
For an in depth explanation, see our cookies information page.
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The reproductions of artworks on this Web site are made viewable for the sole purpose of promoting and selling the original copyrighted prints from their authorized sources. These images may not be sold, reproduced or distributed for any other purpose. Restrictions include both print and electronic forms of reproduction and distribution. It is explicitly prohibited to sell any printed or electronic copies of these images.
All Barewalls Interactive Art materials (including without limitation all text, articles, slogans, service-marks, trade names, images, logos, software and design) are Copyright 2002 Barewalls Interactive Art. All rights reserved.
Barewalls Interactive Art materials may be copied and distributed on a limited basis for non-commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: "Copyright 2002 Barewalls Interactive Art. All rights reserved."
All other trademarks, product names, company names or logos cited herein are the property of their respective owners.
These materials may not be copied or redistributed for commercial purposes or for compensation of any kind without prior written permission from Barewalls Interactive Art.
All information and materials on the Barewalls Interactive Art Web site are provided as is and without warranty of any kind. Barewalls Interactive Art does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information on the inventory is subject to change without notice.
Barewalls Interactive Art and its employees, directors, shareholders and representatives are not liable for any damage in connection to or arising from the use of the Barewalls Interactive Art Web site. This includes (without limitation), direct, indirect, consequential or compensatory damages, loss of or damage to data, income, profit or property, and claims of third parties.
Promotional code discounts and coupons are valid for one purchase only, and may not be used in conjunction with other discounts, coupons or promotions. Other limitations and/or provisions may apply to promotional code discounts.
Barewalls Interactive Art reserves the right to refuse orders from distributors, dealers, warehouse stores, individuals, or entities outside the scope of specific offers or promotions, whether made in print or electronically, and when such special offers and promotions are extended by any party other than Barewalls Interactive Art.
Barewalls Interactive Art reserves the right to investigate and/or refuse any transactions/purchases that would appear, in the estimation of the vendor, to be fraudulent, dishonest or deceitful.
Barewalls Interactive Art, is not affiliated with Bare Walls Productions, Cleveland, Ohio.
If you have any further questions, please contact us.
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